Privacy Policy
Last updated: 09-08-2026
1. Introduction
RoboTechMinds ("we", "us", or "our"), operated by Moksha AI & Research Labs Pvt Ltd, respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.robotechminds.com (the "Site"), make a purchase, or otherwise interact with us.
By using our Site, you agree to the collection and use of information in accordance with this Policy. If you do not agree with this Policy, please do not use the Site.
2. Information We Collect
We may collect the following types of information:
Information you provide to us directly, such as your name, email address, phone number, billing and shipping address, and any other details you submit when creating an account, placing an order, requesting a quotation, subscribing to communications, or contacting us.
Payment information, such as details required to process transactions. Payments are handled by third-party payment processors, and we do not store full card or banking details on our servers.
Information collected automatically, such as your IP address, browser type, device information, operating system, referring pages, pages viewed, and the dates and times of your visits. This is gathered through cookies and similar technologies.
3. How We Use Your Information
We use the information we collect to:
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Process and fulfil your orders, quotations, and requests
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Communicate with you about your orders, enquiries, and account
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Provide customer support and respond to your messages
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Send you updates, offers, and marketing communications (where permitted, and which you may opt out of at any time)
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Improve our Site, products, and services
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Detect, prevent, and address technical issues, fraud, or unauthorised activity
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Comply with legal and regulatory obligations
4. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to operate the Site, remember your preferences, analyse traffic, and improve your experience. You can control or disable cookies through your browser settings, though some features of the Site may not function properly if you do so.
5. How We Share Your Information
We do not sell your personal information. We may share your information with:
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Service providers who help us operate the Site and business, such as payment processors, hosting and website platform providers, shipping and logistics partners, and analytics providers
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Legal and regulatory authorities, where required by law, court order, or to protect our rights, safety, or property
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Business transfers, in connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of that transaction
All third parties are expected to handle your information securely and only for the purposes for which it is shared.
6. Third-Party Links and Services
Our Site may contain links to third-party websites or integrate third-party services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any information to them.
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes described in this Policy, including to satisfy legal, accounting, tax, or reporting requirements. When information is no longer needed, we take reasonable steps to delete or anonymise it.
8. Data Security
We implement reasonable technical and organisational measures designed to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. International Data Transfers
Your information may be stored and processed in countries other than the one in which you reside. Where such transfers occur, we take steps to ensure your information is treated securely and in accordance with this Policy and applicable law.
10. Your Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, which may include the right to:
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Access the personal information we hold about you
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Request correction of inaccurate or incomplete information
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Request deletion of your personal information
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Object to or restrict certain processing of your information
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Withdraw consent where processing is based on consent
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Request a copy of your information in a portable format
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Opt out of marketing communications
To exercise any of these rights, please contact us using the details below. We may need to verify your identity before responding to your request.
11. Children's Privacy
Our Site and services are not directed to children below the age required by applicable law to provide consent without parental involvement. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to remove it.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this Policy periodically. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
RoboTechMinds (Moksha AI & Research Labs Pvt Ltd) Email: team@robotechminds.com Phone / WhatsApp: +91-6301030082 Website: www.robotechminds.com
